Liaison by Talentology.
Liaison is a US-based, branded receptionist service — staffed by Talentology-vetted talent, employed under Talentology’s HR infrastructure, and integrated with the rest of your business. White-glove answering for businesses that take their first impression seriously.
No long-term contracts. 14-day free trial after a 30-minute discovery call.
Every Liaison plan includes a US-based, brand-trained receptionist. The tier determines coverage hours, minutes, and integrations.
Overage: $0.95/min
Overage: $0.95/min
Overage: $0.95/min
Liaison is built on Talentology’s talent infrastructure — the same vetting, the same employment standards, the same accountability. That’s not a feature. That’s the foundation.
Not a gig pool. Not a call center. Talentology-employed professionals who show up every day, know your brand, and represent it like it's their own.
Your Liaison receptionist learns your brand voice, your lexicon, your priorities. They don't read from a script — they speak your language.
Liaison receptionists handle the entire call in the caller's language. This is not interpretation — it's fluent, end-to-end multilingual call handling by a single receptionist.
When a call needs more than a message, Liaison can escalate directly to Talentology's consulting practices — HR, communications, or technology — without the caller ever knowing.
Every Liaison receptionist is background-checked and brand-aligned — the same vetting standard we apply to every talent on our agency roster.
WBE, DBE, MBE, and DC CBE certified. Liaison counts toward your supplier-diversity spend and federal contracting requirements.
Yes. Liaison Extended and Concierge tiers include integration with FG Funnels, Google Calendar, HubSpot, and Salesforce. If you’re running a different system, contact us — we’ve connected to most major CRMs and can discuss custom integration options.
Overage minutes are billed at $0.95/min for Essential and Extended tiers, and $0.75/min for Concierge. There are no surprise fees — overage is itemized on your monthly invoice.
Book a 30-minute discovery call. We’ll walk through your current call volume, your brand requirements, and which Liaison tier fits your business.
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